Director
Diane joins Visual i’s after having had a varied career with British Airways for over 23 years. Some of her roles included Sales & Marketing Manager, Service Development Manager as well as Worldwide Cabin Crew.
This background has helped her develop skills in project management, brand and product development, sales & marketing, people management and obviously customer service.
This gives Diane a business focus as well as the customer service focus, inherent in all that Visual i’s does. Her ability to quickly build rapport with people means that she can easily identify what clients want and make sure Visual i’s services are tailored to meet those needs.
She gained these skills while working on different projects across the airline. These included several Brand relaunches such as the introduction of the initial flat beds in First and New Club World. This involved working with various departments within BA including, Catering, Brands, Sales & Marketing and Trade Union Representatives, as well as external suppliers and customers.
The continued success of Visual i’s has enabled Diane to join Richard and the team as a Director responsible for the Company’s processes, sales/marketing, public relations, customer service and delivery.
Together, Richard and Diane’s aim is to build on Visual i’s’ successes and to continue to grow and expand the business in the future, supported by the experience and expertise of the team.